Refund & Return Policy

This policy governs all refund requests for Wysebridge, LLC ("Wysebridge," "we," "us," or "our") products and services. Please read it carefully before purchasing. By completing a purchase you agree to the terms below. All approved refunds are subject to a $50 non-refundable enrollment and administrative fee (see Section 5).

1. Patent Bar Monthly — No Refund Policy

Patent Bar Monthly subscriptions are non-refundable. When you subscribe on a monthly basis, you receive immediate access to all PRO features for your current billing period. Refunds, prorated credits, or partial-period reimbursements are not available under any circumstance.

Cancellation

You may cancel your Patent Bar Monthly subscription at any time through your billing portal. Cancellation takes effect at the end of your current billing period. You retain full PRO access through that date; no charges are made after cancellation is confirmed.

• To cancel, log in and navigate to Billing → Manage Subscription.
• Cancellation requests cannot be backdated.
• Cancelling does not entitle you to a refund of any amount already charged.

2. Patent Bar One-Pay — 14-day Satisfaction Guarantee

Patent Bar One-Pay (one-time purchase, formerly “PRO Unlimited”) includes a 14-day satisfaction guarantee. If you qualify for a refund under this guarantee, we will refund your eligible purchase amount, less a $50 non-refundable enrollment and administrative fee. You may request a refund within 14 calendar days of the date your initial enrollment was processed. The same $50 deduction applies to all other approved refunds, including OED ineligibility refunds (see Section 5).

Wysebridge ONE (one-time purchase) carries the same terms as Patent Bar One-Pay: this 14-day satisfaction guarantee and the OED ineligibility refund in section 3. Use the subject line "Refund Request — Wysebridge ONE."

Eligibility requirements

• Your refund request must be submitted within 14 calendar days of your initial enrollment date. Requests received after this window will not be honored.
• One refund claim per customer. If you re-enroll after a refund has been issued, you are not eligible for a second 14-day refund.
• The guarantee applies to the initial Patent Bar One-Pay enrollment only. It does not apply to renewals, plan changes, or re-enrollments.

How to request

Submit your request by email to support@wysebridge.com with the subject line "Refund Request — Patent Bar One-Pay." Include the email address associated with your account. Refunds are processed within 5–10 business days and issued to the original payment method.

3. Patent Bar One-Pay — OED Ineligibility Refund

If the USPTO Office of Enrollment and Discipline (OED) issues a formal written rejection of your application to sit for the patent bar exam, Patent Bar One-Pay subscribers may request a refund of their enrollment fee, less the $50 non-refundable enrollment and administrative fee described in Section 5, under the terms below.

Eligibility requirements

• The OED rejection must be a formal written determination of ineligibility — i.e., a decision that you do not meet the scientific or technical education requirements of 37 C.F.R. § 11.7. An informal OED inquiry, application incompleteness notice, or pending review does not qualify.
• Your refund claim must be submitted within 30 calendar days of the date printed on the OED rejection notice. Claims submitted after this window will not be honored regardless of circumstances.
• You must attach a copy of the official OED rejection notice to your refund request. Claims submitted without supporting documentation will not be processed.
• One OED ineligibility refund per customer. If OED later approves your eligibility (e.g., after credential review or appeal), the refund is not reversible.
• This guarantee applies to Patent Bar One-Pay only. Patent Bar Monthly subscribers are not eligible.

How to request

Email support@wysebridge.com with the subject line "OED Ineligibility Refund Request", your account email address, and a copy of the official OED rejection notice. We will review and respond within 5 business days. Approved refunds are processed within 5–10 business days to the original payment method.

4. Access Extension Policy

Patent Bar One-Pay (one-time purchase) includes 12 months of access from the date of enrollment. If you need more time, contact us and we will extend your access for another year. If you attempted the patent bar exam and did not pass, let us know when you contact us. We will keep extending your access one year at a time until you pass.

The access extension is not a refund. Not passing the patent bar exam does not entitle you to a refund of any amount paid; the refunds available for Patent Bar One-Pay are the 14-day satisfaction guarantee (Section 2) and the OED ineligibility refund (Section 3), each less the $50 non-refundable fee in Section 5.

To request an extension, email support@wysebridge.com with subject line "Access Extension Request" and the email address associated with your account.

5. Non-Refundable Enrollment and Administrative Fee

All Wysebridge enrollments and purchases are subject to a $50 non-refundable enrollment and administrative fee. This fee covers enrollment administration, account setup, platform provisioning, and associated operational costs incurred upon purchase.

For all approved refunds, Wysebridge will retain $50 from the original payment, and the remaining eligible amount will be refunded to the customer's original payment method. This deduction applies to all approved refund categories, including but not limited to:

• Refunds requested under the satisfaction guarantee.
• Refunds arising from USPTO Office of Enrollment and Discipline (OED) examination eligibility denials.
• Other discretionary or exception-based refunds approved by Wysebridge.

The fee applies once per refunded enrollment transaction and is not an additional charge collected at the time of refund. The fee is deducted only from the amount actually eligible for refund, and a refund will never be reduced below $0: for example, an approved refund of less than $50 is reduced to $0, and you are never charged the difference. Refunds remain subject to the eligibility requirements, deadlines, and exclusions described in this Refund Policy. This provision applies except where a full refund is required by applicable law or an express written agreement provides otherwise.

6. General Terms

How to submit a refund request

All refund requests must be submitted by email to support@wysebridge.com. Requests sent through other channels (social media, chat, third-party platforms) will not be processed. Include your account email address and the reason for your request.

Wysebridge's right to deny claims

Wysebridge reserves the right to deny any refund claim that does not satisfy the criteria set forth in this policy, is submitted after the applicable deadline, lacks required documentation, or is suspected of abuse (e.g., repeated claims or fraudulent documentation).

Policy changes

Wysebridge may update this Refund Policy at any time. Active subscribers will receive at least 30 days' notice of material changes via email. Continued use of the platform after notice constitutes acceptance of the revised policy. The current version of this policy is always available at wysebridge.com/refund-policy.

No legal advice

This policy is a business document, not legal advice. If you have questions about your rights, please consult qualified legal counsel.